Terms of Use

1. Introduction

This website concerns the National Criminal Record and provides information and electronic services related to the issuance, search, or management of criminal record extracts, in accordance with applicable legislation.

Access to and use of the website are governed by these Terms of Use. By accessing and using it, the user declares unconditional acceptance of them. The authority may modify the terms at any time. The current version of the Terms of Use is published on the website. The operation of the website may be interrupted for maintenance or technical reasons.

2. Definitions

Website: The official online portal of the National Criminal Record (https://portal.ncris.gov.gr/)
Service: Any electronic or informational function provided through the website
User: Any natural or legal person who has the legal right to access the provided services
Competent Authority: Ministry of Justice – Criminal Record Department A (Issuance Department), 96 Mesogeion Ave., 115 27, Athens

3. Purpose of the Website

The website is used exclusively for lawful, official, and informational purposes, as provided by Greek and EU legislation on criminal records. The following are expressly prohibited:

  • Use of the website for any purpose contrary to the law or beyond the user’s authorized rights
  • Use that affects system security or leads to unauthorized access

4. Access to Services

Access to certain services may require:

  • Identification through official mechanisms (e.g., gov.gr)
  • Status or legal interest in accordance with the law
  • Compliance with specific procedures

The user bears sole responsibility for the accuracy of the information provided. Access may be suspended or restricted if malicious use or violation of these terms is detected.

5. User Obligations

The user is required to:

  • Use the website exclusively for lawful purposes for which they are authorized
  • Not attempt unauthorized access to data or systems
  • Ensure the confidentiality of their access credentials
  • Immediately notify the Authority if a security breach is detected

Any abusive or illegal use or attempt to bypass security mechanisms may result in legal consequences, including criminal sanctions.

6. Cookies

The website uses only strictly necessary technical cookies (session cookies) to support login and service security. No analytics, advertising, or user-tracking cookies are used. For more information, see the Personal Data Protection Policy.

7. Personal Data Protection

The processing of personal data, especially criminal data, is carried out in accordance with the General Data Protection Regulation (EU 2016/679), Law 4624/2019, and applicable legislation. For detailed information, see the dedicated Personal Data Protection Policy available on the website.

8. Intellectual Property

The content of the website, unless otherwise specified, is the intellectual property of the Ministry of Justice and is protected under applicable law. Reproduction, republication, modification, or exploitation of the content without written permission is strictly prohibited.

9. Limitation of Liability

The competent authority makes every effort to ensure the proper and uninterrupted operation of the website but does not guarantee the absence of technical errors or interruptions. It bears no liability for damages that may arise from improper use of the website or from force majeure.

10. Modifications

These Terms of Use may be modified at any time without prior notice. Modifications take effect upon publication. Continued use of the website after such updates constitutes acceptance of the new terms.

11. Governing Law

These Terms of Use are governed by Greek law. The competent courts of Greece shall have jurisdiction over any dispute.

12. Contact

For information or clarifications regarding the operation of the website, users may contact the Criminal Record Department A:

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